Patient Complaints
Reporting Safety or Quality of Care Issues
HealthNet, Inc. is accredited by The Joint Commission (TJC). The mission of the Joint Commission is to continuously improve the safety and quality of care provided to the public, and the provision of health care accreditation and related services that support performance improvement in health care organizations.
If you have concerns about the care you have received at any of our HealthNet Clinics, we would like to hear about it. Please contact our Risk Management Department at 317-957-2024, or email us at info@indyhealthnet.org. We are always looking for ways to improve the quality of care we provide to our patients.
We would also like you to know that you may contact TJC regarding any concerns you would like to report.
E-Mail
complaint@jcaho.org
Telephone Number
Office Number: (630) 792-5000
Fax Number: (630) 792-5005
Addresses
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
or
Washington DC Office
601 13th Street, NW
Suite 560 South
Washington, DC 20005