Transportation

Do you have Medicaid?

Medicaid offers free transportation services to and from medical visits. To schedule a ride through Medicaid, you will need: 
 Your Medicaid number
 Your address and phone number
 Date and time of your provider visit
 Name, address, and phone number of your HealthNet health center

If you are not sure what type of Medicaid you have, please call the phone number on your card. 

1. Traditional Medicaid: You must call before 4 pm at least 24 hours before your visit. For more options, call the Indiana Family Helpline at 1-844-624-6667.

2. MDWise Patients
Call 317-630-2831 (8 AM – 8 PM) at least 48 hours (2 business days) before your visit.

3. MHS Patients
Call 800-508-7230 (8 AM – 8 PM) at least 72 hours (3 business days) before your visit. MHS will allow you to schedule up to 45 days in advance.

4. CareSource Patients
Call 800-508-7230 (8 AM – 8 PM) at least 48 hours (2 business days) before your visit. 

5. Anthem Patients
Call 844-772-6632 (8 AM – 8 PM) least 48 hours (2 business days) before your visit. Anthem will allow you to schedule up to 30 days in advance.

Do you have a State Healthy Indiana Plan (HIP)

The HIP State Plans (Basic and Plus) have free transportation to and from medical visits. If you have a HIP Plan, but not a HIP State Plan, you do not have the free transportation option. If you are not sure if you have a HIP State Plan, please call the number on your card. To schedule a ride, you will need: 
 Your HIP ID number or Social Security Number
 Your address and phone number
 Date and time of your provider visit
 Name, address, and phone number of your HealthNet health center
 Total number of passengers

1. MDWise Patients
Call 317-630-2831 (8 AM – 8 PM) at least 48 hours (2 business days) before your visit.

2. MHS Patients
Call 800-508-7230 (8 AM – 8 PM) at least 72 hours (3 business days) before your visit. MHS will allow you to schedule up to 45 days in advance.

3. CareSource Patients
Call 800-508-7230 (8 AM – 8 PM) at least 48 hours (2 business days) before your visit. 

4. Anthem Patients
Call 844-772-6632 (8 AM – 8 PM) least 48 hours (2 business days) before your visit. Anthem will allow you to schedule up to 30 days in advance.

Are you 60 years or older?

You can use CICOA – Way2Go Transportation Program

• This program is for those at least 60 years of age who live and travel in Marion County. 
• To apply for this service to go: https://cicoa.org/services/way2go
• For more information, call 317-803-6153, or email transportation@cicoa.org

IndyGo Bus Routes: 317-635-3344

• Use IndyGo routes 12 & 13 to access Barrington Health & Dental Center
• Use IndyGo routes 25 & 28 to access Care Center at the Tower
• Use IndyGo routes 5 & 26 to access Martindale-Brightwood Health Center
• Use IndyGo routes 4, 5, & 26 to access Northeast Health Center
• Use IndyGo route 6 to access Northwest Health Center
• Use IndyGo routes 25, 28 & 34 to access Pediatric Adolescent Care Center
• Use IndyGo routes 10, 11 & 26 to access People’s Health & Dental Center
• Use IndyGo routes 12, 14, & 22 to access Southeast Health & Dental Center
• Use IndyGo route 24 to access Southwest Health & Dental Center
• Use IndyGo route 10 to access West Health Center

Other Options

IndyGo Open Door

• This program is for those with certain conditions that prevent them from using a city bus. 
• To apply for this service, go to: https://www.indygo.net/open-door/open-door-applications/
• For more information, call 317-614-9260

For other options, please contact the Social Worker at your health center by calling 317-957-2070 and select option 4. Our Patient Access Specialists will connect you to one of our Social Workers.